Browse the selections below to view support materials and troubleshooting tips. FAQs provide you with answers to frequently asked questions. The Download section provides you with firmware upgrades or device drivers and other related software. To view the User's Guide for your product check out the Documentation section. If you are having problems finding what you need, contact us.
Make sure your computer is connected to the Smart Access Point wirelessly and NOT using a network cable. Ensure the power is plugged in and on. Try to access the setup menu again.
Enter the following web address into your web browser instead of ‘setup.ampedwireless.com’: http://192.168.1.240
Power off (unplug the power adapter) the Smart Access Point and power it back on. Try again.
Reset your Smart Access Point to default settings by holding the Reset Button (located on the back panel) for ten (10) seconds and try again.
Your router or original network may not have Internet access. First check to see if you are able to access the Internet by connecting directly with your router. If you cannot, there is a problem with your router that needs to be fixed first. If you are able to access the internet, continue with the following troubleshooting options below.
Your router may be using Static IP assignments. If so, you will need to configure a Static IP for the Smart Access Point. Connect your PC to the Smart Access Point using an Ethernet cable. Disconnect your PC from any wireless networks that it may be connected to. Access the web menu at setup.ampedwireless.com using a web browser. Access the IP settings menu from the left hand navigation bar. Select 'Disable' under the DHCP dropdown menu and enter an IP address that matches your router's IP settings.
Detach the Smart Access Point from your router and reset it back to default settings by holding down the reset button (red circle) on the back panel of the Smart Access Point for 5-10 seconds. After it has reset, reattach it to your router's network port. Allow up to 2 minutes for the Smart Access Point to reconfigure itself to your network and attempt to access the Internet through the Smart Access Point's wired or wireless network.
The settings on your router's network may have changed or you may have lost internet connection on your home router. Any changes to the DHCP settings of your home router may affect the internet connection of the Smart Access Point. Check the settings on your router and try again.
Reboot the Smart Access Point by unplugging the power adapter and plugging it back in. Allow up to 2 minutes for the Smart Access Point to reconfigure itself to your network. Check to see if your connection has been reestablished by viewing a website.
Double check that you are connected to the Smart Access Point and not to your home router. Use an Ethernet cable and attach it between your computer and the Smart Access Point. Disconnect your computer from all wireless networks and try to access the web menu again.
If you are advanced in networking troubleshooting, log onto your home router's web interface. Look for the DHCP client list and try to find the IP address of your Smart Access Point assigned by your home router. Once you have it, connect to the Smart Access Point using an Ethernet cable. Open your web browser and enter the IP address into the address bar.
Reset the Smart Access Point back to default settings and try the Smart Setup Wizard again. To reset the Access Point back to default settings, hold the Reset Button (on the back panel) down for five (5) to ten (10) seconds. After the Smart Access Point has fully reset, use an Ethernet cable and connect to the Smart Access Point. Log in to the Web Menu at http://setup.ampedwireless.com and reconfigure the settings for your Smart Access Point.
You may be too far away from the wireless network. Wireless data transfer speeds degrade as distances increase between your computer and the Smart Access Point.
You may be downloading from the Internet and not within your local network. Files transferred through the Internet are limited by your ISP speed and the data download speeds from the website that you are downloading from.
Your computer may be using an older Wi-Fi adapter with lower speed limits (802.11b/g).
You may have interference on the wireless channel that the Smart Access Point is currently using. Try changing the channel of your wireless network.
Check to see that your wireless output settings are at 100%. Go to the Web Menu, Wireless Settings and check the Advanced Settings. Make sure the output power is at 100%.
Your Smart Access Point may be installed in a poor location. Avoid setting up your Smart Access Point in areas with high interference, such as, near fridges, microwaves, metallic objects and low surfaces. Install the Smart Access Point in a higher location if possible.
Check the connections of the Antennas to the Smart Access Point. Tighten them if necessary.
Adjust the Antennas of the Smart Access Point in different angles.
The Smart Access Point supports WPS connections, however, some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac wireless utility instead.
Add Long Range Wireless Access Add long range wireless access to your home or office's existing wired network. The High Power Amplifier and Antennas provide the power to add up to 5,000 sq ft of amplified wireless coverage.
Add Additional Wired Connections Need more networking ports? The Smart Access Point provides up to 4 10/100Mbps wired ports for connecting additional wired computers, printers and other networking devices.
Smart Security Features You're in control! Smart security features allow you to restrict access to specific users, set a daily time schedule for when the wireless network is available and when it is not and control how far your wireless network coverage reaches through wireless output power adjustments. The Smart Access Point also supports secure push button setup for WPS enabled devices.
No Setup Required: True Plug and Play The Smart Access Point connects to an available network port on your router and automatically configures itself to your network. There's no additional setup or software necessary.
Great for High Traffic Networks Wireless-300N MIMO technology provides the speeds and bandwidth necessary to stream video, audio and large files easily. The AP300 is great for high traffic networks.
Specifications are subject to change without notice.
* Range specifications are based on performance test results. Actual performance may vary due to differences in operating environments, building materials and wireless obstructions. Performance may increase or decrease over the stated specification. Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different. Maximum wireless signal rate derived from IEEE 802.11 standard specifications. Actual data throughput may vary as a result of network conditions and environmental factors. N300 wireless signal speeds achieved when connecting to other N300 or later 802.11n/ac devices. Output power specifications are based on the maximum possible radio output power plus antenna gain.
May not work with non-standard Wi-Fi routers or routers with altered firmware, such as those from third party sources or those with proprietary software. May not work with routers that do not comply with IEEE standards.
Wi-Fi, Wi-Fi Protected Setup, and WPA2 are either registered trademarks or trademarks of the Wi-Fi Alliance.
A router or network switch with an available network (LAN) port
Package Contents:
1 x High Power Wireless-300N Smart Access Point 2 x Detachable High Gain 3dBi Antenna 1 x RJ-45 Ethernet cable 1 x Power Adapter 1 x Setup Guide 1 x CD: User's Manual 1 x Stand for vertical mounting
Specifications are subject to change without notice.
1 Range specifications are based on performance test results. Actual performance may vary due to differences in operating environments, building materials and wireless obstructions. Performance may increase or decrease over the stated specification. Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different. Maximum wireless signal rate derived from IEEE 802.11 standard specifications. Actual data throughput may vary as a result of network conditions and environmental factors. Output power specifications are based on the maximum possible radio output power plus antenna gain. May not work with non-standard Wi-Fi devices such as those with proprietary software or drivers. Supports all Wi-Fi standards that are compatible or backwards compatible with 802.11a/b/g/n/ac Wi-Fi standards.
2 All transmission rates listed, for example 600Mbps for 2.4GHz and 1300Mbps for 5GHz, are the physical data rates. Actual data throughput will be lower and may depend on external factors as well as the combination of devices connected to the unit. AC2600 wireless speeds are achieved when connecting to other AC2600 capable devices.
3 May not work with non-standard Wi-Fi routers or routers with altered firmware or proprietary firmware, such as those from third party sources or some Internet service providers. May not work with routers that do not comply with IEEE or Wi-Fi standards.
Wi-Fi, Wi-Fi Protected Setup, and WPA2 are either registered trademarks or trademarks of the Wi-Fi Alliance.
AP600EX: To achieve wireless range of up to 1.5 miles, it is necessary to use Amped Wireless Pro Series products together with line of sight: Pro Range Extender, Pro Access Point and/or Pro USB Adapter.
Add Long Range Wireless Access
Add Additional Wired Connections
Smart Security Features
No Setup Required: True Plug and Play
Great for High Traffic Networks
