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Browse the selections below to view support materials and troubleshooting tips. FAQs provide you with answers to frequently asked questions. The Download section provides you with firmware upgrades or device drivers and other related software. To view the User's Guide for your product check out the Documentation section. If you are having problems finding what you need, contact us.
The ATHENA-EX is the most powerful range extender available today and is designed for the multi-device household. Built with a powerful Dual-Core Processor, 16 high power amplifiers, and 4 high gain antennas, the ATHENA-EX delivers up to 15,000 square feet of additional Wi-Fi coverage. It is designed to provide unmatched range, speed, and reliability for the most demanding networks with many connected devices. Incredibly fast AC2600 Wi-Fi technology provides up to 2.53Gbps, making lag and buffering a thing of the past for everyone.3 The ATHENA-EX also features cutting edge MU-MIMO technology that enables multiple devices to receive data at once, granting uninterrupted streaming for all.2
Specifications are subject to change without notice. 1 Range specifications are based on performance test results. Actual performance may vary due to differences in operating environments, building materials and wireless obstructions. Performance may increase or decrease over the stated specification. Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different. Maximum wireless signal rate derived from IEEE 802.11 standard specifications. Actual data throughput may vary as a result of network conditions and environmental factors. Output power specifications are based on the maximum possible radio output power plus antenna gain. May not work with non-standard Wi-Fi devices such as those with proprietary software or drivers. Supports all Wi-Fi standards that are compatible or backwards compatible with 802.11a/b/g/n/ac Wi-Fi standards. 2 All transmission rates listed, for example 800Mbps for 2.4GHz and 1733Mbps for 5GHz, are the physical data rates. Actual data throughput will be lower and may depend on external factors as well as the combination of devices connected to the router. AC2600 wireless speeds are achieved when connecting to other AC2600 capable devices. 3 May not work with non-standard Wi-Fi routers or routers with altered firmware or proprietary firmware, such as those from third party sources or some Internet service providers. May not work with routers that do not comply with IEEE or Wi-Fi standards. 4 For MU-MIMO to work, additional MU-MIMO capable devices must be connected to the network. To achieve the "up to 3X" data rate increase, three or more 1x1 MU-MIMO devices are needed with optimal network environment conditions. For the latest MU-MIMO functionality, a firmware upgrade may be required.
Wi-Fi, Wi-Fi Protected Setup, and WPA2 are either registered trademarks or trademarks of the Wi-Fi Alliance.
The Range Extender should automatically heal itself and reconnect to your wireless network. However, in the event that it does not and you are not able to access the Internet or your home network please try the following options:
Important: Before upgrading firmware, always save your current settings from the Save/Reload Settings page. To access from the web menu: More Settings > Management > Save/Reload Settings > Save Settings to File After the firmware updates, load your saved settings to keep your existing configurations.
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