Amped Wireless High Power Wireless-N 600mW Range Extender SR10000
SKU
SR10000
Extend the range of your wireless network
Browse the selections below to view support materials and troubleshooting tips. FAQs provide you with answers to frequently asked questions. The Download section provides you with firmware upgrades or device drivers and other related software. To view the User's Guide for your product check out the Documentation section. If you are having problems finding what you need, contact us.
Make sure your computer is connected to the Smart Repeater using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Smart Repeater is on.
Make sure your computer is NOT connected to any wireless networks. If it is, disconnect and try again.
Try to use a different web browser. We recommend the Google Chrome web browser.
Try to open your web browser to the default IP address by putting this number into your web browser instead: 192.168.1.240
Power off (unplug the power adapter) the Smart Repeater and power it back on. Try again.
Reset your Smart Repeater to default settings by holding the Reset Button (located on the back panel) for ten (10) seconds and try again.
Your Home Network may be secured. Double check that you have the correct security key to connect to the Home Network.
Your Smart Repeater may be located too far from your Home Network. Run through the Setup Wizard again. On the SCAN page, your Home Network should show a signal strength of 70% or greater. If it does not, move the Smart Repeater closer to your Home Network and try again.
Check to see that your Home Network router’s DHCP server is enabled. The Smart Repeater needs to obtain an IP from your Home Network router.
The Smart Repeater may be out of range. Move the Smart Repeater closer towards the wireless router and try the Setup Wizard again from the Web Menu. It is recommended that your Home Network shows a signal strength of 70% or greater in the Smart Setup Wizard SCAN results.
The Home Network may be a dual band wireless router. The Smart Repeater supports 802.11b/g/n 2.4GHz routers. If your Home Network uses a dual-band router, it will not work with the Smart Repeater. Adjust the dual-band router’s configuration to disable the 5GHz band.
Go to the Smart Features tab in the web menu and access the Wireless Coverage Controls. Make sure the setting is at 100% and try again.
Make sure that your Home Network’s wireless SSID is broadcasting and not hidden. If your Home Network SSID is hidden, you will need to manually setup the Smart Repeater through the Wireless Settings > Home Network Settings menu.
The connection to your Home Network has been dropped. This can be caused by several events to your home wireless connection. When this occurs you may rescan for another network by accessing http://setup.ampedwireless.com to connect to and repeat or you may try to fix the issues with your Home Network and your home wireless router.
Check to see that your home wireless router settings have not changed. Any changes to the SSID, security, or channel number from the original settings will disconnect the Smart Repeater’s connection to the home network. A power outage can cause a change in the channel of your router. To solve this simply run the Smart Setup Wizard again from the web menu and reconfigure your Home Network connection. You can also set a static channel number on your router to prevent this from happening again in the future.
If you cannot access the setup menu, check to see that your Smart Repeater is still on. Reboot the Smart Repeater by unplugging the power adapter and plugging it back in. Check to see if your connection has been reestablished by viewing a website. If you do not have a connection, logon to http://setup.ampedwireless.com and configure a new Home Network connection.
Check to see that your home wireless router is still on. If it has been turned off please turn it back on. The Smart Repeater should automatically reconnect to your Home Network within 10 minutes.
Log into the Web Menu for your dual-band wireless router and adjust the wireless settings. Change the wireless band to 2.4GHz single band mode only. Disable the 5GHz wireless band.
The Home Network itself may not have Internet access. Check to see that you have internet access by connecting directly to the Home Network first. If you are able to go online then this is not a problem. If you cannot go online, then the Home Network’s Internet connection must first be resolved.
You may have a DNS issue and the Smart Repeater is not obtaining the IP settings from your Home Network. Try to reboot the Smart Repeater and then accessing a website. If that fails, then reboot the Home Router to see if that fixes it.
There may be an IP conflict with your Home Network and your Extended Network. Try to adjust the IP Settings of your Extended Network using IP values that are different from your Home Network.
Power on and off the Smart Repeater and try again.
The connection to the Home Network may be down. Use an Ethernet cable and connect directly to the Smart Repeater. Access http://setup.ampedwireless.com and run through the Smart Setup Wizard again. After you have successfully reset the Home Network connection, try connecting wirelessly again.
Check that your wireless adapter supports WPA2 wireless security. If it does not then you will need to change the wireless security on the Smart Repeater. Go to the Web Menu, select Wireless Settings and then Wireless Security. Select the Extended Network from the drop down menu and either disable security or downgrade the security to WEP. Try connecting again.
The connection to the Home Network may be down. Use an Ethernet cable and connect directly to the Smart Repeater. Access http://setup.ampedwireless.com and run through the Smart Setup Wizard again. After you have successfully reset the Home Network connection, try connecting wirelessly again.
Connect to your Smart Repeater and try to access http://setup.ampedwireless.com using your web browser.
If you are advanced in networking troubleshooting, log onto your home router’s web interface. Look for the DHCP client list and try to find the IP address of your Smart Repeater assigned by your home router. Once you have it, connect to the Smart Repeater using an Ethernet cable. Open your web browser and enter the IP address into the address bar.
Reset the Smart Repeater back to default settings and try the Smart Setup Wizard again. To reset the Repeater back to default settings, push the Reset Button (on the back panel) down for five (5) to ten (10) seconds then let go. After the Smart Repeater has fully reset, use an Ethernet cable and connect to the Smart Repeater. Login to the Web Menu at http://setup.ampedwireless.com and run through the Wizard.
You may be too far away from your Home Network. The closer the Smart Repeater is to your Home Network, the better its connection will be. The Smart Repeater must have a strong signal in order to repeat the signal with fast speeds and further range. Move the Smart Repeater closer to your Home Network and try again.
You may be downloading from the Internet and not within your Home Network or Extended Network. Files transferred through the Internet are limited by your ISP speed and the data download speeds from the website that you are downloading from.
Your computer may be using an older Wi-Fi adapter with lower speed limits (802.11b/g).
Check to see that your wireless output settings are at 100%. Go to the Web Menu, Wireless Settings and check the Advanced Settings. Make sure the output power is at 100%
Your Smart Repeater may be installed in a poor location. Avoid setting up your Smart Repeater in areas with high interference, such as, near fridges, microwaves, metallic objects and low surfaces. Install the Smart Repeater in a higher location if possible.
Check the connections of the Antennas to the Smart Repeater. Tighten them if necessary.
Adjust the Antennas of the Smart Repeater in different angles.
The Smart Repeater supports WPS connections, however, some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac wireless utility instead.
Added stability for Apple AirPrint, AirPlay and Home Sharing
Updated web menu text and diagrams
Increased User Access (MAC Address Filtering) entries from 20 to 40
Reduced wait time between setting changes on the web menu
Important: Before upgrading firmware, always save your current settings from the Save/Reload Settings page.
To access from the web menu: More Settings > Management > Save/Reload Settings > Save Settings to File After the firmware updates, load your saved settings to keep your existing configurations.
Specifications are subject to change without notice.
1 Range specifications are based on performance test results. Actual performance may vary due to differences in operating environments, building materials and wireless obstructions. Performance may increase or decrease over the stated specification. Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different. Maximum wireless signal rate derived from IEEE 802.11 standard specifications. Actual data throughput may vary as a result of network conditions and environmental factors. Output power specifications are based on the maximum possible radio output power plus antenna gain. May not work with non-standard Wi-Fi devices such as those with proprietary software or drivers. Supports all Wi-Fi standards that are compatible or backwards compatible with 802.11a/b/g/n/ac Wi-Fi standards.
2 All transmission rates listed are the physical data rates. Actual data throughput will be lower and may depend on external factors as well as the combination of devices connected to the unit. 802.11ac wireless speeds are achieved when connecting to other 802.11ac capable devices.
3 May not work with non-standard Wi-Fi routers or routers with altered firmware or proprietary firmware, such as those from third party sources or some Internet service providers. May not work with routers that do not comply with IEEE or Wi-Fi standards.
Wi-Fi, Wi-Fi Protected Setup, and WPA2 are either registered trademarks or trademarks of the Wi-Fi Alliance.
