Amped Wireless TAN1 High Power Wi-Fi Adapter for Windows 8 Support Page
Product Support
High Power Wi-Fi Adapter for Windows 8 (TAN1)

High Power Wi-Fi Adapter for Windows® 8
TAN1

Increase the Wi-Fi Range for your Windows 8 tablet, Ultrabook or laptop*

Browse the selections below to view support materials and
troubleshooting tips. FAQs provide you with answers to frequently
asked questions. The Download section provides you with firmware
upgrades or device drivers and other related software. To view the
User's Guide for your product check out the Documentation section.
If you are having problems finding what you need, contact us.


 
Items
Date
Setup Guide Setup Guide (English) 4/30/2013
Datasheet Datasheet 4/30/2013
 
Drivers and Software
Windows Operating System 5/2/2013 Download
Mac Operating System
How to find your operating system?
5/2/2013 Download
 
Troubleshooting

The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc.
  1. If the LED is not on, this means the adapter does not have power or is installed incorrectly. Verify that the adapter is firmly inserted into your USB port and try to scan for networks again.
  2. Try plugging the USB adapter into a different USB port.
  3. Unplug the USB adapter from the USB port and plug it back in firmly. Re-scan for wireless networks.
  4. Unplug the USB adapter from your computer, restart the computer and try again.
  5. Your antivirus program might be blocking new network connections. Disable your antivirus program and reinsert the USB adapter into your computer.
  1. You may have a mismatch in your SSID or your wireless security key. Double check the security key that you are using for your current wireless connection. Double check that the name of the
    SSID is the correct name of the network you are trying to connect to.
  2. The wireless router that you are connecting to may have lost its internet connection. If possible, check the connection between your router and the ISP.
  3. Your antivirus program might be blocking new network connections. Disable your antivirus program and reinsert the USB adapter into your computer.
  1. Make sure that you are not using "Wi-Fi 1" (under your list of available Wi-Fi networks) to connect to networks. (See page 1 for more details)
  2. Select a network from the list under "Wi-Fi 2".
  3. Disable the Wi-Fi 1 network adapter. (See page 1 for more details)
 
Not available.
 

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