Amped Wireless PLA2 Powerline Nano AV500 1-Port Network Adapter Kit
Product Support
Powerline Nano AV500 1-Port Network Adapter Kit (PLA2)

Powerline Nano AV500 1-Port
Network Adapter Kit
PLA2

Extend Internet to any room using your existing power outlets

Browse the selections below to view support materials and
troubleshooting tips. FAQs provide you with answers to frequently
asked questions. To view the Setup Guide for your product, check
out the Documentation section. If you are having problems finding
what you need, contact us.

 
Items
Date
Setup Guide Setup Guide (English) 3/26/2013
Datasheet Datasheet 3/26/2013
 
 
Troubleshooting

The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc.
  1. Unplug the Adapter from the power outlet and wait 10 seconds before plugging it back in.
    Ensure the Powerline is plugged in and on.
  2. Reset all Powerline Adapters by holding down the Reset button for 12 seconds. Once released,
    the LEDs will flash. Once reset, the Adapters will attempt to connect with default settings.
  3. Move the Adapter to another power outlet.
  4. Check that the Adapter is NOT attached to a GFI protected power outlet. Some GFI protected power outlets filter out Powerline signals.
  5. If your building has more than one circuit breaker box, the Adapter may not be able to
    communicate between the two circuit breaker boxes. Locate an available power outlet for
    each circuit breaker. Attach one Adapter on each power outlet. Attach an Ethernet cable
    between both Adapters to allow the Adapters to bridge the two circuit breaker boxes. Attach
    additional Adapters to continue your set up process.
  1. Check that the Adapter is NOT attached to a surge protector.
  2. Check that the Adapter is NOT attached to a power outlet with a phone/tablet charger
    also attached.
  3. Check that the Adapter is NOT attached to a GFI protected power outlet. Some GFI protected power outlets filter out Powerline signals.
 
 

Product Registration

Please fill in the form below to register your product and sign up to receive product updates.

First Name:


Last Name:

Address 1:

Address 2:

City:

Zip/Postal Code:

Phone:

Email:

Date of Purchase:

Where did you purchase
your product:

Other Location:

CAPTCHA Image
[ Refresh Image ]
 
 

chat